Answering the Top 10 Most-Asked ReStore Questions

ReStore is proud to be a one-stop shop for finding (or getting rid of) home improvement goods! But that means we get a lot of questions from shoppers, donors, and people who've never even heard of ReStore. Here are a few answers to the most common questions about all things ReStore! 

A view of the Minneapolis ReStore

1. Who can donate or shop at ReStore?

Anyone can shop at and donate to ReStore! Our stores are open to the public. We accept a wide variety of home goods of all sizes, so check out our Donation Guidelines or call your ReStore for more information what we accept. We have three convenient locations in the Twin Cities: Brooklyn Park, Minneapolis, and New Brighton.

2. Does ReStore pick up donations?

We're glad you asked. ReStore offers a free pickup service in the seven-county metro area for large items or large quantities of items. We also offer priority pickup.

3. Do drivers go in my home during pickup?

No. In fact, your donation needs to be left outside of the home for pickup. Donors often leave them easily accessible in their garages or driveways.

Note: If you choose Priority Pickup, drivers can retrieve items from a residence or storage unit.

4. How do I request a donation pickup?

It's simple! If you're a resident, you can request a free or priority pickup online. Just follow the prompts and include necessary information. If you're unsure about your donation, you can fill out the questionnaire at the bottom of our Donation Guidelines, and a staff member will be in touch.

If you're a business with items to donate, you can fill out our Business Donation Form to get started.

5. What does ReStore sell?

You can visit restore.tchabitat.org/shop for a list of what type of items you’ll find at ReStore. We get new inventory almost daily! Because we rely on donated items, there's a whole assortment of home goods on our shelves, but some of our most commonly stocked items include the following:

• Appliances
• Cabinets
• Ceramic tile
• Doors
• Flooring
• Furniture
• Hardware
• Lighting
• Paint
• Plumbing
• Tools
• Windows

6. I don't know if the item I found will fit my space. Can I put it on hold?

Items at the store can be put on hold for two hours without payment (ReStore does not do holds over the phone). ReStore doesn't accept returns, so we give you time to be sure that the item will fit in your space. Just ask the cashier for a hold slip to put on the item you're interested in.

7. I purchased a large item, but I can’t take it with me today. How long do I have to pick up a purchase?

ReStore will store your purchased items for three business days. This gives you time to arrange transportation. After three business days, you will be charged a daily $5 storage fee.

8. How do I know what's on sale?

Sign up for our Hot Deals email or VIP texts. The Hot Deals emails tell you what’s on sale now, what to keep an eye out for, and lots of other good information about what’s happening at ReStore. VIPs receive texts about exclusive, limited sales.

You can also follow us on Instagram and Facebook! Make sure to tune into Facebook Live most Thursdays at 2 p.m. when store manager Jan does a walk-through of the New Brighton ReStore.

9. Are prices at ReStore firm?

ReStore does not negotiate, so the price you see on the tag is firm and final. If you'd like to save money, you can receive a coupon for 20% off your purchase with each donation you make to ReStore.

10. How does shopping or donating to ReStore help Twin Cities Habitat for Humanity?

Every ReStore purchase or donation helps create, promote, and preserve homeownership opportunities in our region. When you donate to ReStore, you're also helping reduce waste by keeping unused items out of landfills!

Now that you know all about ReStore, plan a visit to our locations in Brooklyn Park, Minneapolis, and New Brighton to shop, donate, or volunteer!