ReStore hours may change due to weather, COVID-19 and/or holidays. Please be sure to check our website before making a trip to shop or donate.
You've got some items to donate, and you know where you're going to donate them. Now what?
For some donations, it's as easy as throwing the items into a box or bag and dropping them off. But it's always a good idea to take a few simple steps to make sure your donation is in good condition before dropping it off or scheduling a pick up.
Although it may sound like common sense, some items are donated in poor condition, and are even turned away by organizations when people skip this step. A simple wash or wipe-down are generally all that's needed, and is always appreciated by the donation recipient.
For items that may have many smaller pieces as part of a larger unit (think toy sets, hardware for furniture, battery charger for power tools, etc.), be sure to assemble and attach all of the parts to your donation. Labeling pieces in separate plastic storage bags can be helpful, as well as including any instructions or manuals that may accompany your item(s). If you have a larger item you're donating, consider labeling the dimensions or weight on a piece of masking tape and adhering it to the item in a logical spot.
These preparation steps are immensely helpful for donation teams, and can help eliminate extra steps for staff and volunteers when they process and sort the donations. It also ensures that they can ask for the best price when reselling your item, since it will have all of the parts and manuals included.
Does the receiving organization have any requirements on how items are bundled (cardboard box, plastic bag, other)? If you don't know, it's best to look up donation guidelines on the organization's website.
For larger items - will some minor disassembly make transporting the item easier? Can you wrap or tie pieces together? Will you need blankets, straps, or other materials to transport your item and reduce risk of damage? Taking these extra considerations into account will help make sure your donation is successful, and that your item doesn't get turned away at the donation door due to transport damage.
In addition to the tips above, here are some important reminders for anyone scheduling a donation pick up with Twin Cities Habitat for Humanity ReStore outlets.
Place items outside the home (garage, driveway, etc). Our staff cannot enter a residence to pick up items or assist with moving them.
Clearly label items as "Habitat ReStore Donation" to visually verify the donation for our truck drivers.
Any time spent preparing your items for donation will increase the likelihood of the organization accepting the donation. It will also be appreciated by the recipient organization—and in turn, the future owner of the items.